Idris Ben Salem Verified
5.0
Would recommend to friends
Had a billing issue early on but it was resolved within a day and they were apologetic and transparent about what went wrong. That kind of accountability is rare and earned my trust.
Lumenwave Electric
Verified companyClaimedSolar made simple
Home ServicesMelbourne, Australialumenwave.example.com
Score · 412 reviews
12-month trend
2 reviews in the last 30 days
Reply rate33%of reviews get a reply · median 75 days
Provenance
67% verified0% claimed33% unverified
Score is the mean of all published reviews. Nothing is weighted, nothing is hidden.How scores work
Reviews 412
- Imani Okafor Verified5.0
Genuinely impressed
Honestly, I was nervous about switching providers but this turned out to be one of the better decisions I made this year. Onboarding took under 10 minutes. They credited me a small bonus after a brief outage which I appreciated. Will be staying long term.
- Idris Ben Salem4.0
Fast shipping, quality product
Mixed feelings here. The core product is solid and does what's advertised, but a few features I expected for the price aren't included. Customer support is friendly but the response times can be slow during peak hours.
Reply from Lumenwave ElectricReplied in 75 daysThanks for sharing this. We really appreciate the detailed feedback and have shared it with the team. If anything else comes up, please reach us directly at support@lumenwaveelectric.example.com.