Honestly, I was nervous about switching providers but this turned out to be one of the better decisions I made this year. Onboarding took under 10 minutes. They credited me a small bonus after a brief outage which I appreciated. Will be staying long term.
Reply from Aether EyewearReplied in 10 days
Thanks for sharing this. We really appreciate the detailed feedback and have shared it with the team. If anything else comes up, please reach us directly at support@aethereyewear.example.com.
LC
Liana Costa Verified
4.0
Smooth from start to finish
I'd say this is a 4.5 if I could. One small bug in the app cost me a star, but it's been reported and they responded saying it's queued for the next release. Otherwise, fantastic.
TQ
Tomás Quinteros
4.0
Misleading on the website
I have been a customer for several months now and the experience has consistently been better than what I expected. Support team responded within an hour every time I reached out. The pricing is transparent — what you see is what you pay. The mobile app could use some polish but the web experience is excellent.